Effective Date: 29 Dec 2024

The Hope Fair values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in compliance with the Thailand Personal Data Protection Act (PDPA).

What Information We Collect

We may collect the following personal data

• Personal Identification Information: Name, email address, phone number, business name, and address
• Transaction Information: Payment details for booth reservations or purchases
• Technical Information: IP address, browser type, and usage data when you visit our website
• Marketing Information: Preferences, feedback, and survey responses
• Other Data: Any additional data you voluntarily provide during communication or event participation

How We Collect Your Data

We collect your personal data through

• Online forms when you apply as a vendor, volunteer, or subscriber
• Cookies and tracking technologies when you browse our website
• Communication via email, phone, or social media
• Event registration or participation

How We Use Your Data

We use your personal data for the following purposes

• To process and manage vendor applications and booth reservations
• To communicate event updates, promotions, and newsletters
• To enhance the user experience on our website
• To comply with legal and regulatory obligations
• To manage payments and provide customer support

We will only process your personal data when it is necessary for these purposes or where you have provided explicit consent

Sharing and Disclosure of Your Data

We may share your personal data with

• Payment processing providers for secure transactions
• Third-party service providers assisting with event management, marketing, and technical support
• Legal authorities, if required by law

We ensure that all third parties are contractually obligated to protect your data and use it solely for the specified purposes

Your Rights Under PDPA

Under the PDPA, you have the following rights

1. Right to Access: Request access to your personal data and obtain a copy
2. Right to Rectification: Request corrections to inaccurate or incomplete data
3. Right to Erasure: Request deletion of your personal data under specific circumstances
4. Right to Restrict Processing: Request that we limit the processing of your data
5. Right to Data Portability: Receive your personal data in a commonly used, machine-readable format
6. Right to Object: Object to the processing of your personal data for direct marketing purposes
7. Right to Withdraw Consent: Withdraw your consent at any time

To exercise your rights, please contact us using the details provided below

Data Retention

We will retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law

Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction However, no data transmission over the internet is entirely secure, and we encourage you to use caution

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience By using our site, you consent to our use of cookies You may manage cookie preferences through your browser settings

Third-Party Links

Our website may contain links to third-party websites We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in regulations or our practices We will notify you of significant changes through our website or other communication channels

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us

The Hope Fair

Email: contact@thehopefair.com

Phone: +66 96 729 6999